#salesforce
Every article tagged salesforce, ranked by recency.
AI Becomes the Core of Business Transformation, Claims WPP at Industry Event
At the Agentforce World Tour Mexico, WPP highlighted AI's transition from a mere tool to a fundamental operating system for businesses. The focus now shifts to creating AI-native o
Salesforce Targets UK Public Sector for AI Transformation
Salesforce's new AI Centre in London aims to support the UK's public sector in scaling AI adoption, enhancing operational efficiency and service delivery.
Customer Satisfaction Surges as AI Agents Reshape Service Operations
New Salesforce findings indicate that customer satisfaction has emerged as the leading performance indicator in AI service agent deployment, surpassing traditional efficiency metri
Informatica’s Headless Data Services Enhance AI Agent Governance
Informatica's latest announcement includes a headless version of its Intelligent Data Management Cloud, designed to empower AI agents with better data governance and contextual awa
Heathrow’s AI Agent Hallie Cuts Customer Calls by 60% in First Year
Heathrow's AI assistant, Hallie, has reduced customer calls by 60% since its launch. Developed in collaboration with Salesforce, Hallie is set to expand to other platforms, enhanci
Salesforce Projects $300M Investment in Anthropic Tokens Amid AI Surge
Salesforce's Marc Benioff plans a $300M investment in Anthropic tokens, citing significant efficiency gains from AI coding agents.